The Tool Isn’t the Talent I’ve been a graphic designer long enough to see a lot of change. From paste-up, markup and typeset galleys to QuarkXPress, Photoshop, Illustrator, InDesign and digital publishing — every new tool has changed how we work. AI is simply the latest — and one of the biggest. AI helped me … Read more
Accessibility starts with clear communication. It isn’t only about tags, alt text, colour contrast or whether a PDF passes an accessibility checker. It’s also about whether people can find, understand and use the information you’re giving them. Accessibility Standards Canada has published CAN-ASC-3.1:2025 – Plain Language, a National Standard of Canada that provides guidance for … Read more
Recently, I completed a website accessibility review for a community-based organization with more than 100 public-facing web pages. Like many organizations, they had invested significant time and effort into creating an attractive website with helpful content, programs, and resources. The website looked modern, was regularly updated, and provided valuable information to the community. However, accessibility … Read more
Canada’s New Accessible Service Delivery Standard: Moving Beyond Compliance During National AccessAbility Week 2026, Accessibility Standards Canada released a new national standard: ASC-5.2.1 Accessible Service Delivery. The standard provides organizations with a practical framework for delivering services that people of all abilities can access, understand, and use. While accessibility is often associated with websites, documents, … Read more
Communication trends are constantly evolving, but one thing is becoming increasingly clear in 2026 — audiences are paying more attention to clarity than complexity. Organizations are shifting away from overly formal, jargon-heavy messaging and moving toward communication that feels more direct, human, and easy to understand. Why? Because people are overwhelmed with information. Whether it … Read more
One of the fastest ways organizations improve efficiency is not by working harder — it is by creating better systems. Templates, brand guides, and structured workflows are becoming essential tools for communication teams managing multiple projects, contributors, and deadlines. In 2026, organizations are increasingly looking for ways to create consistent content across print, digital, and … Read more
Accessibility conversations have changed significantly over the last few years. What was once considered a specialized requirement is now becoming a standard expectation across publishing, communications, and digital content creation. Organizations are increasingly recognizing that accessible documents benefit everyone — not just users with disabilities. Clear structure, readable layouts, proper heading hierarchy, descriptive links, sufficient … Read more
In a world overloaded with information, strong visual communication is no longer just about looking professional — it is about helping people understand information quickly and clearly. One of the biggest design trends in 2026 is the move toward “clarity-first” publishing. Organizations are simplifying layouts, reducing clutter, and focusing on readability across both print and … Read more
Accessibility continues to evolve, and 2025 has brought some important developments that impact how we design and deliver content. Whether you’re creating documents, managing digital communications, or planning events, keeping up with accessibility standards ensures you’re reaching everyone — and staying compliant. Here are a few key updates and trends we’re tracking this year: 1. … Read more
The Latest Updates on AODA: Advancing Accessibility in Ontario As the world becomes more aware of the importance of accessibility, Ontario is taking strides to ensure inclusivity for everyone. The Accessibility for Ontarians with Disabilities Act (AODA) continues to evolve, bringing new guidelines and requirements that affect businesses, government entities, and organizations across the province. … Read more