Canada’s New Accessible Service Delivery Standard: Moving Beyond Compliance During National AccessAbility Week 2026, Accessibility Standards Canada released a new national standard: ASC-5.2.1 Accessible Service Delivery. The standard provides organizations with a practical framework for delivering services that people of all abilities can access, understand, and use. While accessibility is often associated with websites, documents, … Read more
Communication trends are constantly evolving, but one thing is becoming increasingly clear in 2026 — audiences are paying more attention to clarity than complexity. Organizations are shifting away from overly formal, jargon-heavy messaging and moving toward communication that feels more direct, human, and easy to understand. Why? Because people are overwhelmed with information. Whether it … Read more
Accessibility conversations have changed significantly over the last few years. What was once considered a specialized requirement is now becoming a standard expectation across publishing, communications, and digital content creation. Organizations are increasingly recognizing that accessible documents benefit everyone — not just users with disabilities. Clear structure, readable layouts, proper heading hierarchy, descriptive links, sufficient … Read more
Accessibility and AODA (Accessibility for Ontarians with Disabilities Act) These developments highlight the ongoing efforts to enhance accessibility and ensure inclusivity across various sectors. Staying informed and proactive about compliance can help organizations meet their obligations under AODA and contribute to a more accessible society.
The primary goal of Global Accessibility Awareness Day (GAAD) is to raise awareness about digital accessibility and inclusion. The emphasis is on initiating conversations and encouraging people to recognize the importance of accessibility in promoting the inclusion of over 1 billion people with disabilities worldwide. I. Access to Content The primary goal of the Internet … Read more
Global Accessibility Awareness Day (GAAD) on May 16th, 2024, reminds us of the vital need for digital access and inclusion for over one billion people worldwide living with disabilities. This annual event, observed on the third Thursday of May, underscores the importance of ensuring equitable participation in the digital realm. In a world increasingly reliant … Read more
Have you ever wondered if the colours you see are the same as what others perceive? It turns out that the world of colour perception is a complex and fascinating one. While most of us take for granted that we all see the same colours, the truth is that some people see different colours, and … Read more
Implementing practices that adhere to accessibility standards such as AODA (Accessibility for Ontarians with Disabilities Act), WCAG 2.1-AA (Web Content Accessibility Guidelines), PDF/UA (PDF/Universal Accessibility), and Section 508 of the Rehabilitation Act can bring numerous benefits to both businesses and society as a whole. Here’s a breakdown of these advantages: 4. Reduced Risk: Accessibility measures … Read more
WCAG 2.1 is an international set of guidelines developed by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C). These guidelines provide recommendations for making web content more accessible to people with disabilities, including those with visual, auditory, cognitive, and motor impairments. WCAG 2.1 builds upon its predecessor, WCAG 2.0, and includes … Read more
In today’s interconnected world, accessibility is not just a buzzword but a fundamental aspect of inclusivity and corporate responsibility. For Canadian businesses, adherence to the Accessibility for Ontarians with Disabilities Act (AODA) is not only a legal requirement but also a moral imperative. One crucial area where AODA compliance must be prioritized is corporate communications. … Read more